物流政策

Shipping

We ship all Purely Northwest orders from our home town of Bellingham, Washington, where every product is formulated, made and packaged by hand in small batches.

United States shipping rates

• Free standard shipping on orders of $30.00 or more.
• Orders under $30.00 ship at a flat $2.99 standard rate.

Your exact shipping cost is always calculated and shown at checkout before you pay.

Order processing
You will receive a confirmation email when your order is placed, and a second email with tracking as soon as it ships.

Questions about your order
We personally answer all customer inquiries within 24 hours. Email us at hugh@purelynorthwest.com and a real person will get back to you.

Returns
Shipping charges are separate from our returns process. Please see our Refund Policy for full details, including who is responsible for return postage.

Our address
Purely Northwest, 446 W Horton Rd, Bellingham, WA 98226, United States